EMbail GPS Platform Use Manual

This manual provides instructions on how to use the Embail GPS Platform, allowing users to maximize its benefits.

Written By Jackson Oppy (Super Administrator)

Updated at July 27th, 2024

 

Overview

Our monitoring system is designed for teams across various regions or companies to facilitate monitoring and management. It is not intended for end consumers to access.

 

 

 

 

The primary objective of this system is to monitor the location and status of individuals being tracked. We utilize GPS watches and ankle units (referred to as "devices" within the system) for this purpose. Each device is assigned to a specific individual, making the management of the device synonymous with managing the individual it tracks. The device's name will be updated to reflect the name or ID of the person being tracked. Additionally, contact details, such as the person's name and phone number, can be added to the device's page for easy reference.

In this guide, we will cover the following topics:

  1. How to add and manage a sub-region or sub-company, and how to add and manage users for these sub-regions.
  2. Steps to add a new device and how to assign a tracking person's name to it.
  3. The process of creating a geofence.
  4. How to review alarm messages.

Every user must possess a unique username and password to access the system. Users are granted permissions to manage only the individuals being tracked within their designated company or region.

Login Details:

In the top menu section, you'll find:

A. Main Menu: This is where you can navigate to various features within the system.

B. Tabs: Whenever you access a new feature, a corresponding tab will appear here for easy navigation.

C. Alarm Message: A red dot in this section indicates the presence of new alarm messages.

D. Profile Menu: Use this to update your personal information or change your password.

System Overview

The platform is designed as a SaaS (Software as a Service) system, specifically tailored for tracking services.

Key Features:

  1. Hierarchical Structure:
  2. Versatile Tracking Capabilities:

Company/Region Management

Managing Companies/Regions:

To access the company or region management interface:

  • Navigate to “Business” and then select “Company”.

Refer to the image provided (not shown here) for a visual guide. The red zone in the image highlights the area where you can manage the hierarchical structure of companies or regions. If your structure contains numerous companies or regions, utilize the search box to quickly locate a specific company or region by entering its name.

2. Adding a Sub-Company/Sub-Region:

To introduce a new sub-company or sub-region:

  • Navigate to the company/region tree and select the desired node.
  • Right-click on the selected node to reveal a pop-up menu. (Refer to the provided image for a visual guide, not shown here.)
  • Choose the “add” option from the menu. A new pop-up will appear, allowing you to input details for the sub-company or sub-region you wish to add beneath the selected node.

3. Adding a New Management User for a Sub-Company/Sub-Region:

Once you've added a sub-company or sub-region and wish to assign a management user to oversee it:

  • Navigate to the desired sub-company or sub-region within the tree.
  • Right-click on the selected node to reveal a pop-up menu. (For a visual guide, refer to the provided image, not shown here.)
  • From the menu, choose the “Add management user” option. This action will prompt a new pop-up window where you can input details to create an admin user for that specific sub-company or sub-region.

4. Adding/Managing a New Device:

To manage devices for a specific company or region:

  • First, select the desired node from the company/region tree.
  • Upon selection, a device list will appear on the right-hand side of the interface.
  • This section allows you to oversee and manage all devices associated with the chosen company or region.

Note on Device Management:

It's important to highlight that most management users will not be required to manually add devices to the system. Instead, the factory will handle this process by importing all device IDs into the system prior to shipping the devices.

 

5. Moving Devices to a Sub-Company/Sub-Region:

Once you've established a sub-company or sub-region, you have the option to reassign devices to this new entity:

  • Begin by selecting the devices you wish to move.
  • Click on the “Bulk Move” option.
  • A pop-up will appear (as referenced but not shown here). Within this pop-up, you'll find a dropdown menu displaying the company/region tree.
  • Choose the desired sub-company or sub-region from this dropdown to move the selected devices to that specific entity.

6. Deleting Devices:

We strongly advise against management users deleting any device from the system. Doing so will result in the loss of the device's historical data. However, if a device has no associated historical data, it can be safely removed.

 

Device Overview

To access a comprehensive view of a device, follow these steps:

  • Navigate to the main menu and select Management -> Company.
  • On the left-hand side, click on the desired company to display all its associated devices.
  • Choose a specific device from the list and click on the Overview option.

Upon accessing the device's overview page, you will be presented with the following sections:

  1. Device Information: General details about the device.
  2. Device Status: This includes the device's activation time, expiration time, and battery status.
  3. Today's Summary: Provides a snapshot of today's alarms, locations, and step count.
  4. Current Data: Displays the device's current location, temperature, and heart rate.
  5. Alarm Reports: A log of all alarm notifications related to the device.
  6. Location & Geofence: Shows the device's location in relation to any set geofences.

Monitoring Guide

To access the monitoring interface and view tracked individuals:

  • Navigate to the top menu and select monitor, followed by google map. This action will open the monitoring page.
  • Here, you can view all individuals being tracked under your primary company, its regions, and any subsidiary companies or regions.

Steps for Effective Monitoring:

  1. Company Selection:
  2. Device List Access:
  3. Map Visualization:
  4. Auto Refresh Feature:

Geofence Guide

What is Geofence? A geofence is a virtual boundary set up for a tracked individual. When this individual enters or exits the defined zone, the system triggers an alarm notification.

Recommendations:

  • We advise setting up only one geofence for each tracked individual for optimal performance and clarity.
  • While the primary method to create a geofence is through the enrollment page of the tracked individual, we also offer an alternative. For management purposes, users have the option to establish multiple geofences for a single tracked individual.

Setting Up a Geofence:

  1. Navigate to Business > Company.
  2. Select the desired device or tracked individual.
  3. Click on the more button.
  4. Choose the Edit/Enroll option to set up or modify the geofence.

Setting Up a Geofence: Continued

Once you initiate the Edit/Enroll option:

  1. Automatic Location Pinpointing:
  2. Address Search:
  3. Creating the Geofence:
  4. Saving the Geofence:

Alternative Method for Creating Multiple Geofences:

If you wish to establish additional geofences:

  1. Navigate to the top menu.
  2. Select Monitor followed by Geofence. This action will open the dedicated geofence feature, allowing you to create and manage multiple geofences as needed.

Using the Geofence Feature:

  1. Once you're in the geofence feature, click on the “Add Geofence” button to initiate the creation of a new geofence.
  2. After adding, you can view all your established geofences in the central box, which serves as the geofence list.

 

Accessing Location History:

The system provides multiple avenues to view the location history of tracked individuals or devices:

  1. Device List Page:
  2. Google Map Monitor Page:

Alarm Message Guide

To access and manage alarm messages:

  • Navigate to the top menu and select “Message”. This will display all the alarm messages associated with your company.

Features and Functions:

  1. Sound Notification:
  2. Clearing Messages:
  3. Viewing Alarm Location:
  4. Types of Alarm Messages:

Changing Your Password:

To update your password:

  1. Navigate to the top menu located on the right-hand side of the screen.
  2. A drop-down menu will appear.
  3. From the options, select "Change Password."